? The target group, which is a group of adult learners, should find the activities in the book interesting, useful and challenging. ? Key communication functions and language inputs are presented through activities ranging from individual work to group and pair work. ? The tasks in the book, which focus on meaning rather than on form, have been designed to maximize learning opportunities. ? The activities are suitable for heterogeneous classes: the challenge level can be easily raised or lowered to suit different learner groups. ? The Help Zone gives students enough support to successfully perform the tasks. ? There is plenty of variety in the activities to ensure sustained interest levels: role plays, games, simulations, discussions, and awareness-raising tasks. ? The activity?based instruction the book supports should help teachers transform their English classroom into a learner-centred classroom. ? The reading and listening texts in the book perform two major functions. They help students acquire the sub-kills of reading and listening, and they provide valuable tips on effective workplace communication.
Table of Contents:
UNIT 1: Winning Resumes
UNIT 2: Group Discussions
UNIT 3: First Day at Work
UNIT 4: Getting to Know your Team
UNIT 5: Effective Telephone Skills
UNIT 6: Effective Meetings
UNIT 7: Breaking Bad News
UNIT 8: Videoconferencing
UNIT 9: Handling Complaints
UNIT 10: Persuasive Messages
UNIT 11: Negotiations
UNIT 12: Public Speaking and Presentation Skills
? The target group, which is a group of adult learners, should find the activities in the book interesting, useful and challenging. ? Key communication functions and language inputs are presented through activities ranging from individual work to group and pair work. ? The tasks in the book, which focus on meaning rather than on form, have been designed to maximize learning opportunities. ? The activities are suitable for heterogeneous classes: the challenge level can be easily raised or lowered to suit different learner groups. ? The Help Zone gives students enough support to successfully perform the tasks. ? There is plenty of variety in the activities to ensure sustained interest levels: role plays, games, simulations, discussions, and awareness-raising tasks. ? The activity?based instruction the book supports should help teachers transform their English classroom into a learner-centred classroom. ? The reading and listening texts in the book perform two major functions. They help students acquire the sub-kills of reading and listening, and they provide valuable tips on effective workplace communication.Table of Contents:UNIT 1: Winning ResumesUNIT 2: Group DiscussionsUNIT 3: First Day at WorkUNIT 4: Getting to Know your TeamUNIT 5: Effective Telephone SkillsUNIT 6: Effective MeetingsUNIT 7: Breaking Bad NewsUNIT 8: VideoconferencingUNIT 9: Handling ComplaintsUNIT 10: Persuasive MessagesUNIT 11: NegotiationsUNIT 12: Public Speaking and Presentation Skills